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Joana MendesThe Executive MBA

Portuguese
Languages
    Portuguese / English / Chinese
Top Strengths
    Resilience / Operational & Stock Optimization / Supply Chain Management / Negotiation
Future Professional Interests
    Supply Chain / Logistics Planning / Sustainability Applied to Operations / Negotiation / Data Driven Decision Making / Procurement & Purchasing

Joana Mendes The Executive MBA

SUPPLY CHAIN EXPERT AND SUSTAINABILITY ADVOCATE

Joana is a seasoned professional with over a decade of experience in the telecommunications industry, where she has acquired valuable knowledge and expertise in supply chain, purchasing and negotiation.

As the Head of Supply Chain at NOS SGPS, Joana leads a team of 12 professionals, advocating for excellence, efficiency, customer satisfaction, and environmental sustainability. She seamlessly integrates business efficiency with sustainability, actively implementing eco-friendly initiatives into the company's operations.

Her journey in the field of Supply Chain has been marked by pivotal roles covering all aspects, from planning and purchasing to production, packaging, and stock allocation. In her current position, she coordinates end-to-end supply chain activities and manages an annual purchase budget of over 100 million euros, ensuring the efficient allocation of resources.

Joana's profound impact on the industry is evident through her leadership in transformative projects such as GreenUS, which successfully transitioned NOS SGPS into an environmentally sustainable telecommunications company in Portugal. She has also led projects like OREO, optimizing equipment recall processes, and Login, a complete overhaul of logistics processes and systems after a major corporate merger.

Joana's commitment to supply chain management, operational efficiency, and sustainability is evident in her ability to make strategic decisions and streamline procurement processes. Her leadership ensures that every step in the supply chain is executed with precision, making her a forward-thinking and dynamic leader in the telecommunications industry.

With a background in ballet and ballroom dancing, she brings discipline, precision, and attention to detail to her professional life.

Languages
    Portuguese / English / Chinese
Top Strengths
    Resilience / Operational & Stock Optimization / Supply Chain Management / Negotiation
Future Professional Interests
    Supply Chain / Logistics Planning / Sustainability Applied to Operations / Negotiation / Data Driven Decision Making / Procurement & Purchasing
Academic Background
  • 2024
    The Executive MBA | Porto Business School, University of Porto
  • 2022
    FAAST | NOS, LTP and NOVA SBE Program in Analytics
  • 2023
    Chinese Course (Level 1 and 2) | Faculty of Humanities, University of Porto
  • 2017
    Business Processes Engineering and Management | Faculty of Engineering, University of Porto
  • 2013
    Master’s Degree in Industrial Engineering and Management | Faculty of Engineering (FEUP), University of Porto
Timeline
  • 2019 - (...)
    NOS SGPS - Head of Supply Chain
  • 2017 - 2019
    NOS SGPS - Supply Chain Team Leader
  • 2013 - 2017
    NOS SGPS - Stock Manager